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Coordinated Entry System

The primary goal of a Coordinated Entry process is to provide an accessible system to people experiencing homelessness and quickly connect them to appropriate housing or other services.

Our Coordinated Entry Manager provides supervision, support, and guidance to direct care staff, collaborates with shelter providers and permanent housing providers.

See programs below for more information

Shelter Case Management

Connection to resources, assistance with setting goals towards housing and creating housing plans for people experiencing homelessness in shelter. Prioritizes those experiencing homelessness for the longest periods of time in shelter.

What can case managers do?
  • Referrals to eligible resources such as care coordination, mental health treatment, and substance use treatment

  • Assistance with applying for SNAP and Public Assistance (PA)

  • Assistance with developing housing plans to exit homelessness and applying for and collecting necessary documentation for eligible programs

  • An "access point" for Coordinated Entry for people living unsheltered in Nassau and Suffolk counties.

What can't case managers do?
  • Provide crisis and 24/7 response

  • provide direct access to shelter or DSS (all shelter goes through the Department of Social Services

Shelter Case Management
Street Outreach
The Helpline
Our Teams in Action

Shelter Case Management

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