The Continuum of Care (CoC) Program is designated by the Department of Housing and Urban Development to oversee the regional strategy for ending homelessness. The CoC planning team and community support staff promote community-wide commitment to the goal of ending homelessness. They do so by conducting work that provides funding for efforts by nonprofit providers, and State and local governments to quickly rehouse homeless individuals and families while minimizing the trauma and dislocation caused to homeless individuals, families, and communities by homelessness; promotes access to and effective utilization of mainstream programs by homeless individuals and families; and optimizes self-sufficiency among individuals and families experiencing homelessness.

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To contact the CoC Planning Team please email: coc@addressthehomless.org

Coordinated Entry is a system that seeks to ensure that anyone experiencing homelessness is identified, assessed for housing needs, provided resources and guidance, and prioritized for and referred to permanent housing resources in the same way. The Coordinated Entry team uses a Housing First Approach to ensure that those who have been homeless the longest, who are the most vulnerable, and who are the least connected to community supports are directly reached and prioritized for housing opportunities.

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To contact the Coordinated Entry Team please email: jlabia@addressthehomeless.org

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Our street outreach workers seek out individuals who are living on the street unsheltered, in their vehicles, or in the woods. These individuals are referred to from the Helpline, and other leads provided by agencies. Our street outreach workers know these individuals by their names, and work to meet their expressed needs. They provide a direct connection between street homelessness and access to resources/permanent housing.

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To contact the Street Outreach Team please email: dbrown@addressthehomeless.org

The Emergency Housing Voucher Program helps families and individuals who are experiencing long-term homelessness. Our team refers people to a housing voucher program, assists them in finding units and provides post-move case management. 

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To contact the Emergency Housing Voucher Program Team please email: rcicchetti@addressthehomeless.org

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The Homeless Management Information System (HMIS) is computer software that helps agencies with program administration, operations, and reporting. It can be used for many different functions including maintaining client and agency information, bed/unit availability, and service delivery. Our HMIS team believes that Housing and Services Navigation are fundamental in providing housing navigation services to those living in a shelter. Our focus on data-driven actions coordinated by HMIS helps our team and stakeholders better understand homelessness locally and put forth evidence-based solutions.

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To contact the HMIS Team please email: wscallon@addressthehomeless.org

The Helpline is a messaging system for people experiencing homelessness to connect with a community support specialist. These community support specialists provide peer support, assistance with problem solving, resource navigation, help with the development of a housing plan to exit homelessness, a connection to the Street Outreach Team or other community resources for people living unsheltered, and domestic violence support.

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To contact the Helpline Team please email: helpline@addressthehomeless.org